Website Feedback

Feedback forms, Online survey, Questionnaire and Poll’s

The only way to gauge your audience in this ever revolving web market, is to ensure that you are understanding what it is that attracts, engages and converts your website customers. The best way to do this is buy requesting the web user leaves feedback on your site.

marketing-viralThis can be through an online form:

This technology would ask a set of predefined questions that are manageable by yourselves.   Questions like “how would you improve this website”, “did you find what you where looking for.. please email here if not”,

This data would be saved, analysed and exported to produce statistics that ensure that the clients are getting the information they need.

So what can Mac Expo do to help…

We can build and design your online survey, questionnaire or poll and work with you to strategically position this on your website in a number of ways. Here are a few suggestions:

  • User ends the journey – Similar to a telephone conversation, where the telephonist asks “if you would like to take part in a short survey” A users is prompted after he hits the close window or browser
  • Beginning of journey – here he is asked if he would like to take part in a short questionnaire, this information is stored in the browser and when he clicks close… depending on his answer it is then when the survey is requested!
  • Eye Candy – This could be in a form of a call to action or hero imagery depending on the forwardness of the request to survey.

For more information on how Mac Expo can help with your project, or talk about another web design company; find out more on Website Feedback solutions by contacting us on email or pick up the phone and dial 0845 121 211

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